USER’S RESPONSIBILITY OF COGNIZANCE OF THIS AGREEMENT
The Users availing services from Tambdi Mati shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by Tambdi Mati for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or Tambdi Mati with respect to any services to be provided by Tambdi Mati shall be restricted to the scope of this agreement.
Tambdi Mati reserves the right, in its sole discretion, to terminate the access to any or all Tambdi Mati websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.
Certain products or services (e.g. hotel reservations) may be provided by third party suppliers. In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by Tambdi Mati like the air tickets, MICE, bus, rail, holiday packages etc. Such TOS will be provided/ updated by Tambdi Mati which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The User shall be required to read and accept the relevant TOS for the service/ product availed by the User.
Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers’ fare rules, contract of carriage or other rules.
Tambdi Mati’s Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not avail Tambdi Mati’s Services.
In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other Tambdi Mati document, then these terms shall control.
THIRD PARTY ACCOUNT INFORMATION
By using the Account Access service in Tambdi Mati’s websites, the User authorizes Tambdi Mati and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information
While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.
The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify Tambdi Mati immediately in writing of any unauthorized use of their password or account or any other breach of security. Tambdi Mati will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else’s password at any time
Any information which is specifically mentioned by Tambdi Mati as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.
USAGE OF THE MOBILE NUMBER OF THE USER BY Tambdi Mati
Tambdi Mati may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the User at the time of booking; Tambdi Mati may also contact the User by voice call, SMS or email in case the User couldn’t or hasn’t concluded the booking, for any reason what so ever, to know the preference of the User for concluding the booking and also to help the User for the same. The User hereby unconditionally consents that such communications via SMS and/ or voice call by Tambdi Mati is (a) upon the request and authorization of the User, (b) ‘transactional’ and not an ‘unsolicited commercial communication’ as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User will indemnify Tambdi Mati against all types of losses and damages incurred by Tambdi Mati due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by the User on Tambdi Mati with respect to the intimations mentioned above or due to a wrong number or email id being provided by the User for any reason whatsoever.
ADVERTISERS ON Tambdi Mati OR LINKED WEBSITES
Tambdi Mati is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. Tambdi Mati does not endorse any advertiser on its web pages in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
The linked sites are not under the control of Tambdi Mati and Tambdi Mati is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Tambdi Mati is providing these links to the Users only as a convenience and the inclusion of any link does not imply endorsement of the site by Tambdi Mati.
The Customer agree that the booking made are subject to the cancellation policy set out on the booking page or as communicated to the customers in writing.
Unless explicitly provided by Tambdi Mati in any specific service or deliverable, obtaining sufficient insurance coverage is the obligation/option of the user and Tambdi Mati doesn’t accept any claims arising out of such scenarios.
Insurance, if any provided as a part of the service/ product by Tambdi Mati shall be as per the terms and conditions of the insuring company. The User shall contact the insurance company directly for any claims or disputes and Tambdi Mati shall not provide any express or implied undertakings for acceptance of the claims by the insurance company.
SAFETY OF DATA DOWNLOADED
The User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Service is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
Nevertheless, Tambdi Mati will always make its best endeavors to ensure that the content on its websites or other information channels are free of any virus or such other malwares.
Tambdi Mati may provide the User with contents such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws.
The User may use this material only as expressly authorized by Tambdi Mati and shall not copy, transmit or create derivative works of such material without express authorization.
The User acknowledges and agrees that he/she shall not upload post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary right of a third party, without obtaining the written permission of the owner of such right.
Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.
UPDATION OF THE INFORMATION BY Tambdi Mati
User acknowledges that Tambdi Mati provides services with reasonable diligence and care. It endeavors its best to ensure that User does not face any inconvenience. However, at some times, the information, software, products, and services included in or available through the Tambdi Mati websites or other sales channels and ad materials may include inaccuracies or typographical errors which will be immediately corrected as soon as Tambdi Mati notices them. Changes are/may be periodically made/added to the information provided such. Tambdi Mati may make improvements and/or changes in the Tambdi Mati websites at any time without any notice to the User. Any advice received except through an authorized representative of Tambdi Mati via the Tambdi Mati websites should not be relied upon for any decisions.
Tambdi Mati reserves the right to change the terms, conditions, and notices under which the Tambdi Mati websites are offered, including but not limited to the charges. The User is responsible for regularly reviewing these terms and conditions.